Overview
Known as the "Pearl of the Pacific," Mazatlán is located on the ocean. Visitors to this enchanting coastal city can experience amazing views of the Pacific Ocean. Celebrate these natural wonders, as well as the authentic spirit of México, at El Cid Castilla Beach Hotel. With refined comforts, a vibrant location, and warm, friendly service, the attractive Mazatlán hotel resort serves as a tropical oasis for unforgettable getaways. Lounge by the poolside deck, reading a latest best-seller. Marvel at brilliantly hued sunsets from the private balcony. Or if you're traveling with children, reserve a sun-kissed room overlooking two connected free-form pools boasting cascades, rock formations, and water slides.
Resort fees include
- Basic Wi-Fi for 4 devices per room
- Late check-out for 2 hours after the check-out time (upon availability)
- Parking
- Transportation between El Cid Hotels & EL Cid Golf and Country Club
- Access to the gym
- Access to the business center
- Safety Deposit box in room
- Unlimited local phone calls
- Concierge services
- Resort Credits for Restaurants and Bars, Spa Treatments, Fishing Excursions, Golf, and Room Upgrades
- Credit amounts are neither transferable nor refundable, cannot be redeemed for cash and only one credit can be used per every purchase. Not valid in conjunction with any other promotions or discounts. The Hotel's Terms and Conditions apply and are subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
500
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location

Reviews
There was a problem with EVERY little thing!
annacH2135CS on May 28, 2025
Overall condition is poor: worn out, cracks, repairs was done low quality Breakfast coupons didn’t work at our resort. The staff tried to force us to take shuttle to the sister resort to eat there which was very inconvenient. Can’t charge to the room Dirty floors Plumbing problems in all bathrooms Plumbing problems in the kitchen for 3 days Furniture is torn and worn out Kitchen isn’t stocked (no cutting knives, coffee, dishwashing soap) All staff point the finger towards other staff to fix problems, but no one does anything to fix it Smoking smell Noise Hygiene: buffet with no masks, gloves, took the plate back from me Beach towels are never available Some staff members don’t speak English We got a free WiFi but staff tried to charge us for it regardless Overall there were problems with every little thing
BEST Elite team and Timeshare ANYWHERE!
Darlene A (Calgary, Canada) on May 11, 2025
This AWESOME resort is our FAVOURITE place to go for holidays!!!! The food is GREAT, the service is friendly and top-notch, the rooms are spacious and there are SO MANY amenities!! We were ALWAYS treated like family!! The Elite team's service and support was AMAZING!!! Most significantly, Daniela, Abraham, and Verenice went above and beyond to ensure our happiness EVERY day!!!
Vacation Offers
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Kids stay, play and eat free at select all-inclusive resorts in Mexico and the Caribbean.
Cancun, Ixtapa, Puerto Vallarta, Los Cabos, Riviera Maya, Tulum, Mazatlan, Punta Cana, Montego Bay, Ocho Rios - Runaway Bay, Aruba, St. Martin – St. Maarten
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